About Account
- How should I know the details and what I am supposed to do when my KYC documents are denied?
- Are there any nationality restrictions for opening an imove account?
- Can I register multiple imove accounts under my name and with the same email?
- Can I register for a separate Individual and Corporate imove account under my name?
- What kind of licence does imove have?
- Can I change the information of my imove account?
My Bank Information
Bank Transfer Deposit/Withdawal
- What is Bank Transfer service?
- What is a Reference No.? Can it be reused? What should I do if I forget to put my Reference No. for my deposit to imove account?
- Which countries and currencies are supported by this service?
- What’s the fee for using this service?
- How long will it take until the funds are deposited in my imove? What should I do if the funds have not been deposited into my imove?
- Can I withdraw my funds from my imove account to a third party via bank transfer?
Cryptocurrency Deposit/Payout
- Why does my ETH deposit fail when I try to send funds from other cryptocurrency wallet?
- What wallet can I send cryptocurrencies from?
- How long does it take to credit funds to my imove account? What should I do if I haven't received money after I send cryptocurrencies?
- In what currencies will the funds be reflected as, in my imove?
- What are the fees associated with this service?
- What is "Cryptocurrency Payout" service?
Exchange
Internal transfer
Money request
Card
- What's the imove card type? What functions does it have?
- How many cards can I apply for?
- Can I apply for a card without an imove account?
- When will I receive the card?
- How to load the card? What currencies does it support?
- Where can I check the balance or transaction history of my card?